The room with the private onsen had a lovely ambience, making it a relaxing retreat. Enjoyed soothing music that added to the atmosphere. Dinner and breakfast were exceptional, with breakfast including little presents for the kids, which was a delightful surprise. Staff went above and beyond to cater to dietary preferences. they even offered a mini beef steak when my son wasn’t keen on the Japanese set meal. I encountered a minor inconvenience when requesting a late check-out. Asking for flexibility on the checkout policy would have been appreciated. the experience felt personalized and generous, especially at the reasonable room rate.

This place suits me perfectly and provides everything I need, including free wi-fi, air conditioning, tv, and a children's menu. On my first stay, the staff helped me choose a better taxi, which I remember fondly. I recommend enjoying the delicious meals offered during your visit. I'm coming back for a new year.

Warning, adult charges at checkout are based on age rather than occupancy, which can unexpectedly inflate the bill. Dinner didn't resonate well with our expectations. despite fresh ingredients, it lacked any memorable flavors, leaving us wanting more. The distance to the snow monkey park was about 45 minutes on foot, which cut into our time at the hotel, and the limited public transport options didn’t help, so a shuttle service would have been a welcome addition.

It was just an optimal selection for a mini-break over the weekend in Yamanouchi with best value for money ratio. The staff were incredibly helpful, even printing our bus timetables and giving suggestions to explore the area. Try to visit the beautiful Shibu Onsen nearby for some great photo ops.

Sakaeya provided an exceptional experience with rejuvenating onsen baths. our room had persistent noise issues.

my stay at sakaeya was quite disappointing, considering I expected much more. they charged us an unexpected 50% extra for my 17-year-old, which felt like a bait and switch. also, not having a shuttle to the snow monkey park was a huge letdown. personally, I would have appreciated a complimentary welcome gift for such inconveniences, but that would have been too much to ask, I suppose.

Loved the private outdoor onsen! The peaceful vibe, top-notch dining, and cleanliness were fab. Just a bummer about the long walk to the snow monkey park, but the autumn views made it worth it. 🍂

Shibu Onsen vibes 🌸

Ag man, that outdoor onsen was pure bliss after a long day! The food was a total highlight—lekker dishes that felt like a big warm hug. The staff were like your chommies, always ready to help and super friendly. Such a cozy, welcoming vibe!

Had a bit of a nippy walk to get there, but nothing too hectic.

My stay at Sakaeya was truly delightful, with outstanding service that made me feel exceptionally welcome. The exquisite meals were a highlight, especially the private kaiseki dinner in a beautifully arranged room. The onsen baths offered a rejuvenating escape each evening.

None whatsoever.

explore nearby shrines and parks with convenience in mind

During my stay, I was struck by the exceptional hospitality, which made the whole experience just wonderful, especially when they provided us suggestions and printed our bus timetables, making it easy to explore the local area and nearby attractions like Yumiya Shrine and the beautiful Shibu Onsen, both just a short walk away.

My stay at Sakaeya was delightful! The traditional onsen baths were absolutely rejuvenating. I adored the exquisite dining experience with fresh local ingredients, especially the six-course dinner served in a private room. The staff's kindness made me feel exceptionally welcome.

Nothing to complain about!